Frequently Asked Questions
Everything you need to know about our handcrafted headwear.
How do I determine my correct hat size?
To find your perfect fit, measure the circumference of your head approximately one inch above your eyebrows using a soft measuring tape. Compare your measurement to our size guide found on each product page.
What is the standard shipping time for Bellissimo Hats?
Most orders are processed within 2 business days. Domestic shipping typically takes 3-7 business days, while international delivery can take 10-21 business days depending on the destination.
Can I return my hat if it doesn't fit or if I change my mind?
Yes, we offer a 30-day return policy for all unworn hats in their original packaging with tags attached. Please note that custom-made or personalized orders are final sale.
How should I care for my felt or straw hat?
We recommend using a soft-bristled brush to remove dust. For felt hats, brush counter-clockwise. Always store your hat upside down on its crown or on a hat rack to maintain the brim's shape.
Do you offer international shipping?
Absolutely. Bellissimo Hats ships worldwide. Please be aware that customers are responsible for any customs duties or import taxes that may apply upon arrival in your country.
Are your materials sustainably sourced?
We pride ourselves on quality and ethics. Our wool is ethically sourced, and our premium straws are hand-woven by artisans using traditional, sustainable harvesting methods.